MALA Member Training for Libraries
The password for all webinars and videos is: FLEX717M
Basic Library Service Skills
- Cultural Intelligence for Library Staff – MO State Library (56:22)
- Dealing with Hostile and Potentially Dangerous Library Customers (1:00)
- How to Break the Rules: Offering Great Customer Service for Everyone (58:13)
- Inspiring, Educational and Fun Library Staff Days (29:49)
- Leading Your Library to Think Outside the Books (30:04)
- Library Conflict Management for Consenting Adults (1:01:25)
- Make Your Library NOT the Best Kept Secret in Town (30:43)
- Make Your Workplace Safe From Bad Behavior (1:45:20)
- Navigating the Rapids: Myths and Realities of Generational Workplaces (53:03)
- Opioids: Addiction, Overdose and Response – MO State Library (55:26)
- Tools to Interact with Patron Challenges with Confidence (30:16)
- Virtual Customer Service Strategies: e-mail, IM and Social Media (59:47)
No Videos at this time
Children’s Services
- Science & Math in Storytimes – MO State Library (58:38)
- STEM and STEAM for Children – MO State Library (59:19)
- Storytime Elements (16:12)
No Videos at this time
Human Resources
No Webinars at this time
No Videos at this time
OCLC Training
- WorldCat Discovery and WorldShare ILL webinar – MO State Library
No Videos at this time
Paraprofessional Services
- After the Internet and e-Books: The Future of the Information Society (59:44)
- Communication Skills for Front Line Staff (1:10:00)
- Critical Evaluation of Book Reviews (30:10)
- Dealing with Hostile and Potentially Dangerous Library Customers (1:00:40)
- Engaging Library Outreach to Underserved Communities (1:00:06)
- Evolving Public Libraries for the 21st Century and Beyond (1:00:06)
- The Great Safe Place: Secure Library Workplaces (1:00:14)
- How to Break the Rules: Offering Great Customer Service to Everyone (58:13)
- The Impact of Personality Styles at Work (43:22)
- Inspiring, Educational and Fun Library Staff Days (29:49)
- Leading Your Library to Think Outside the Books (30:04)
- Library Conflict Management for Consenting Adults (1:01:25)
- Make Your Library NOT the Best Kept Secret in Town (30:43)
- Make Your Workplace Safe From Bad Behavior (1:45:20)
- Making a Stunning First Impression: Library Curb/Counter Appeal (1:00:40)
- Navigating the Rapids: Myths and Realities of Generations Workplaces (53:03)
- Preparing for Your Next Library Job Interview (39:51)
- Shots Fired: When Lightning Strikes (17:23)
- Storytime Elements (16:12)
- TAG: You’re It! Teen Advisory Groups in Your Library (25:35)
- Tools to Interact with Patron Challenges with Confidence (30:16)
- Transitioning from Buddy to Boss for Library Leaders (31:00)
- Unlocking Your Potential: Presentation Skills (45:10)
- Virtual Customer Services Strategies: e-Mail, IM and Social Media (59:47)
Programs, Trends & Community Engagement
- After the Internet and e-Books (59:44)
- Critical Evaluation of Book Reviews (30:10)
- Engaging Library Outreach to Underserved Communities (1:00:06)
- Evolving Public Libraries for the 21st Century and Beyond (1:00:06)
- Making a Stunning First Impression: Library Curb/Counter Appeal (1:00:40)
- Spotlight on MO Jobs & Missouri Job Centers – MO State Library (43:48)
- Storytime Elements (16:12)
- TAG, You’re It! Teen Advisory Groups in Your Library (25:35)
Reader’s Advisory
- And the Winner Is… (59:44)
- Beyond the Bestseller List: Filling Patron Demand for Great eBooks (37:28)
- Brave New World of Genre Fiction Selection (40:55)
- Critical Evaluation of Book Reviews (30:10)
- LGBTQ Fiction: A Reader’s Advisory Overview (41:58)
- New Adult Fiction: An Evolution or Revolution (35:46)
- Non-Fiction Reader’s Advisory (40:01)
- Re-Charge Your Book Club (52:44)
- Thrills and Chills @ Your Library: How to Help Your Scariest Patrons (57:47)
- Women’s Fiction: An Overview (53:59)
- World Beyond Best Sellers (56:07)
No Videos at this time
Supervisory, Management & Leadership
- 911: Library Disaster Planning for Your Community (50:20)
- Breathe Life Into Your Data (30:21)
- Designing a Roadmap to Staff Accountability (30:22)
- Effective Library Board Governance (59:20)
- How to Change the Dynamics in the Workplace Culture (58:18)
- Library Public Relations on a Frazzled Shoestring (30:33)
- Meeting Deadlines When Staff and Resources are Cut (59:09)
- Money Smart @ Your Library – MO State Library (50:13)
- Motivate & Energize Your Library Workforce (28:23)
- Motivational Techniques to Boost Performance (30:19)
- Navigating Ethical Practices in Your Library (53:03)
- Quick, Cheap and Decent Strategic Planning for the Library (59:48)
- Shots Fired: When Lightning Strikes (17.36)
- Striking a Balance: Finessing your Supervisory Skills (1:00:05)
- Deciphering the Data Driven Decision in Your Library – MO State Library (6:09)
- Introduction to Athletes & Entertainment Tax Fund – MO State Library (2:44)
- Introduction to State Aid Equalization – MO State Library (4:28)
- Introduction to State Aid – MO State Library (6:52)
Technology
- Introduction to Missouri Digital Heritage – MO State Library (36:11)
- Missouri Digital Heritage – Historic Newspapers – MO State Library (35:06)
- Missouri Digital Heritage – Plat Books – MO State Library (34:37)
- Sharing Content via Social Media – MO State Library (1:03:43)
Teen Services
- Learning About Your Teens – MO State Library (46:46)
- Tween Programming – Make Your Own Avatar (PowerPoint)
